Desmond Achebe

Finance leaders should prioritize metering accuracy and rule flexibility over API breadth.

Pricing rule changes need formal review gates to prevent retroactive re-rating errors.

Billing systems must comply with the same data residency laws as core applications.

Enterprise buyers now enforce invoice delivery channels as hard contract requirements.

Vendors built credit billing to hide costs but forgot to explain it to customers.

Usage-based billing loses 4% to 9% of revenue and drains engineering resources monthly.

Late events silently shift usage into wrong billing periods without triggering alerts.

Billing errors account for 38% of SaaS revenue leakage and deserve real tracking.

Usage-based pricing requires counting, and most billing systems weren't built to count.